Eastern Business Systems prides itself on its Customer care and service support. This area is dedicated to our contracted customers, to simplify the following tasks:
Please be aware you will require your machine serial number (found on the service sticker) to use the feature of our Customer Area. Should you require any further assistance please click on the Contact area.
EBS understands that the efficient running of your business requires that you minimise down-time. We recommend that you keep a spare bottle of toner or one of each colour toner on-site. As soon as you put a spare toner into your machine, order a replacement, using the form below, to ensure you’ll never run out.
Please specify how many of each cartridge is required below.
If you have been requested to submit a meter reading, please complete the following form If you are entering meter readings for more than one machine please submit a separate form for each.
Should you be experiencing any issues with your machine and have a support contract with Eastern Business Systems please complete the following form. Include a brief description of the issue and we will contact you advising you of our escalation.