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Eastern Business Systems Ltd. Cookie Policy

A cookie is a small data file made up of letters and numbers which is placed by a website on the device you use to access the internet. Cookies serve different purposes. We use cookies to help us to improve our site and to provide us with information about usage of the website. Certain third parties also place cookies on your device when you browse our website.

Most web browsers allow you to have some control over the placing of cookies on your device through your browser settings. To find out more about cookies, including how to see what cookies have been set and how to block, manage and delete them, please visit

Our system will place cookies on your device as soon you visit any page on our website. We use the following categories of cookies:

  • Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.
  • Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

Important note: Disabling cookies may mean that you cannot access parts of our website.

The following table lists the cookies used on the Eastern Business Systems Ltd. website:


Cookie Name First or Third Party Purpose
These are third party cookies placed by Google that allow us to use the Google Analytics service.

These cookies enable us to anonymously track how visitors access and browse our website thereby enabling us to optimise and improve our service. Further information is available at

These are third party cookies placed by Google that allow us to gather information for Google AdWords These cookies are used to for Remarketing to advertise online. Third-party vendors including Google show our ads on sites across the internet. Eastern Business Systems Ltd. and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to this website. Further information is available at
These are third party cookies placed by Twitter for Twitter Advertising Helps us use sponsored tweets more effectively, by measuring the number of people who complete an action on our website (like signing up for an event, or making a donation) in response to a sponsored tweet we've placed on Twitter. The Tailored audience also helps us remarket to visitors that have already visited our site. Further information is available at
These are third party cookies placed by Olark Chat to track the page that you are on and also to maintain your session if you want to open a chat window whilst browsing the site. hblid – a visitor identifier that we use only on your site to remember this visitor between visits
wcsid – a session identifier that we use only on your site to keep track of a single chat session
olfsk – storage identifier that we use to maintain chat state across pages (e.g. message history)
_okbk – extra state information (e.g. chat box being open/closed)
_ok – most recent Olark site ID (security measure)
_oklv – the Olark loader version (for improved caching)
_okla – used for caching purposes (loaded from CDN vs. loaded from our infrastructure)
_okgid – group id the visitor is locked to
_okac – used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed
_okck – used to test whether the visitor’s browser allows cookies to be stored. For more information visit
ebs_session This is a first party cookie placed by us This cookie keeps track of your session on the website, keeping you logged in and your basket items saved.
ebs_verify This is a first party cookie placed by us This cookie is a security feature to ensure a third-party cannot maliciously submit forms on your behalf.